What is a Specimen Collection Tube?
It is a tube that a laboratory will use to transport a specimen collected from a patient to a laboratory to determine what disease the patient is infected with.
Are your tubes approved by the FDA?
Our tubes are registered with the FDA. They are not required to be “Approved” since they are a Class 1 medical device.
How can i order these products?
If you are outside the United States, please contact us for pricing, availability, and logistics. If you are within the US, please see our ordering page or call (833) USA-TUBE or (833) 872-8823.
What is considered a product complaint?
Any communication (written, electronic or verbal) that alleges deficiencies related to a NonaDx product after it is released for distribution.
After opening the package, the product is found broken
How quickly do I need to report a product complaint?
Please report all alleged product deficiencies within 48 hours.
How Do I Report A Product Complaint?
Use the NonaDx Product Incident Report form HERE or call (833) 872-8823 Extension 0 Monday through Friday 8:00 am – 5:00 pm EST
My company uses a lot of tubes, Can you meet our demand?
Yes, we are a manufacturer we can scale our production to meet your needs. Contact us to discuss high volume orders and production times